by MyVinylDesigner
26. January 2010 20:36
Are you having problems viewing our website? Are you unable to remove items from your shopping cart? Does our website looks jumbled up or incomplete somewhere? When you try to enlarge a picture, does it disappear? If so, these problems are most likely related to the browser you are using. Our website should work well in the most recent versions of Internet Explorer, Firefox, Safari, Opera, and Chrome. The only browser to date that is not compatible with our website is MSN Internet Explorer.
So may we suggest the following:
1- For Internet Explorer users, please go to Microsoft (http://www.microsoft.com) and download the latest version of Internet Explorer. It's free and it doesn't take long to download.
2- Alternatively, you can visit Mozilla (http://www.mozilla.com) and download the free Firefox browser (our personal favorite).
If you continue to have problems, please let us know. Thanks!
Browser 101: For Newbies
Not sure what a browser is? A browser is like a set a glasses, or a lighthouse, that has a particular vantage point of the world wide web. It is perfectly okay to have multiple browsers on your computer. When you type a web address into a particular browser, you see the site the way the browser sees it. Sometimes, a browser cannot read all the coding in a website, especially if its a newer site. Hence, the need to update your browser from time to time with the latest upgrades.
by MyVinylDesigner
6. June 2009 04:51
Once you download our files, where do they go? How do you keep everything organized? Well, when you download an order from our website, the computer compresses the files into a single zipped folder and places it in the DOWNLOADS folder on your computer.
If you do not want the new downloaded files to remain in this folder, go to START-EXPLORE to rearrange them by "dragging" and "dropping". We recommend that you create a folder called "MyVinylDesigner", and organize your files from there.
Some of the ways that you can organize your designs are to file them under:
1- topic folders like "home", "life", "christian", etc.
2- their collection names like "Collection 2", "Child-Teen", etc.
We suggest that you keep the file names the way we assign them, for easy reference. Your computer will automatically alphabetize them.
Imagine this file name ... H024_ItsgoodIV8.ai .... Every file will have the same anatomy to its name:
H ... represents the category (FA=family, SE=seasonal, H=home, etc.)
024 ... represents the 3-digit product number
Itsgood ... represents the first 1-3 words of the quote
IV8 ... represents which collection the design is housed in (in this case, it's Collection Four, Add-OnPage 8)
.ai ... represents the file format (AI, EPS, GSD, SVG)
Then, when a customer requests a design, you'll quickly be able to locate it by subject, by product number, by quote, and by collection.
How do YOU organize our files on your computer?
by MyVinylDesigner
25. April 2009 04:00
We receive many inquiries about what fonts are used in our designs. Because fonts are the nature of our business, we do not disclose these names and appreciate our customers understanding.
If you are interested in adding new fonts to your computer for custom work, there are many true type and open face fonts that can be downloaded online. Many of these fonts are free for personal use, but many also require a business license for commercial use.
The font folder on your computer is generally found at C://Windows/Fonts, and you have the ability to add or delete these font files like any other file. However, if your font folder is not showing in the directory, it most likely is "hidden" and can be "un-hidden" by someone who understands your computer system a little more.
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